The loyalty card explained

Our loyalty program allows you to earn points every time you shop, and then redeem them for discount vouchers.

One loyalty account, online and in-store
The same account works on our website and in our Ixelles and Woluwe-Saint-Lambert shops. Always use the same email address. In-store, ask our team to link your account to your basket before paying.

At a glance

Action	Points earned
Paid purchase, online or in-store	5 points per euro excl. VAT

Reward	Cost
€5 discount — minimum order of €30, valid for 90 days	500 points
10% discount — no minimum spend, valid for 90 days	1,000 points

1. Log in to your account

2. How to earn points

3. Check your balance and history

4. Convert your points into a discount voucher

5. Terms and conditions for using vouchers

6. Returns, cancellations, and refunds

1. Log in to your account

A customer account is required to view your points, redeem rewards, and find your discount codes. We use passwordless Shopify customer accounts.

Click on the account icon, then on "Log in".
Enter your email address.
Enter the 6-digit verification code sent to your email.
Once logged in, open the "My Loyalty" section.

Please use the same email address for your online and in-store purchases to maintain a single points balance.

2. How to earn points

Every paid purchase earns 5 points per euro excluding VAT. The calculation is based on the net amount of the products, after any applied discounts.

Delivery costs do not earn points.
Purchasing a gift card does not earn points.
Paying for an order with a gift card does not prevent you from earning points on other eligible products.
The result is rounded down to the nearest whole number.

Example: an eligible amount of €10 excl. VAT earns 50 points.

Points are credited after payment confirmation and daily synchronization. They may not appear immediately after purchase, but are generally visible by the next day at the latest.

In-store
Your customer account must be linked to your basket before payment. Please provide our team with the email address used for your account.

3. Check your balance and history

The "My Loyalty" section of your customer account displays:

your available points balance;
the total points earned and spent;
the rewards you can redeem;
your previously generated discount codes and their expiration dates;
the history of your purchases, refunds, and points usage.

4. Convert your points into a discount voucher

Log in to your customer account.
Open "My Loyalty".
Choose a reward and click on "Redeem this reward".
Your code will appear in the "My reward codes" section.
Copy this code and enter it at checkout online, or show it to our team in-store.

Important
Points are deducted as soon as the code is generated, not when it is redeemed. Please only generate your voucher when you are ready to use it.

5. Terms and conditions for using vouchers

Each code is personal, linked to your customer account, and valid for a single use.
Codes expire 90 days after generation.
Expired or unused codes do not trigger an automatic refund of points.
Vouchers apply only to eligible products. Gift cards and delivery costs are not eligible for discounts.
The €5 voucher requires a minimum order of €30.
The 10% voucher does not require a minimum order amount.
A loyalty voucher cannot be combined with another discount applying to products or to the total order.
It can be combined with a delivery fee discount.
A gift card can be used as a payment method alongside a loyalty voucher.

6. Returns, cancellations, and refunds

In the event of a refund, cancellation, or item removal from an order, the points awarded for the corresponding amount will be automatically deducted. This adjustment will appear in your account history.

Purchases concluded directly in store are not eligible for returns, exchanges, store credit or refunds for a change of mind or an incorrect choice. Returns for purchases concluded online remain subject to our refund policy. The customer's rights under the legal guarantee remain applicable.

Class Class location Show available sessions only

Saturday Jan 23, 2027 15h30

Model making: Pattern modification - module 1

Ixelles — 23/01/2027 au 06/02/2027 — 15:30 — 23/01/2027 15:30 — Ixelles

Ixelles

6 places available

View all 3 dates

Saturday Jan 23, 2027 15h30–18h30Ixelles
Saturday Jan 30, 2027 15h30–18h30Ixelles
Saturday Feb 6, 2027 15h30–18h30Ixelles

View class

Wednesday Dec 23, 2026 18h

Sewing – All about zippers (level 1)

Woluwe - le mercredi 23/12 à 18h — 23/12/2026 18:00 — WSL

Woluwe

7 places available

View the date

Wednesday Dec 23, 2026 18h–21hWoluwe

View class

Monday Jan 4, 2027 18h

Sewing – Discovering the Overlocker and Sewing My First Sweatshirt

WSL — 04/01/2027 au 11/01/2027 — 18:00 — 04/01/2027 18:00 — WSL

Woluwe

6 places available

View all 2 dates

Monday Jan 4, 2027 18h–21hWoluwe
Monday Jan 11, 2027 18h–21hWoluwe

View class

Friday Dec 4, 2026 13h

Knitting and crochet – My felted wool slippers to knit or crochet

Woluwe - vendredi 13h les 4 et 11/12 — 04/12/2026 13:00 — WSL

Woluwe

5 places available

View all 2 dates

Friday Dec 4, 2026 13h–15h30Woluwe
Friday Dec 11, 2026 13h–15h30Woluwe

View class

Wednesday Nov 18, 2026 16h30

Sewing – Introduction to Lingerie

WSL - mercredi le 18/11 — 18/11/2026 16:30 — WSL

Woluwe

3 places available

View the date

Wednesday Nov 18, 2026 16h30–20h30Woluwe

View class

Friday Nov 27, 2026 14h30

Patternmaking – Private courses

WSL — 27/11/2026 — 14:30 — 27/11/2026 14:30 — WSL

Woluwe

1 place available

View the date

Friday Nov 27, 2026 14h30–15h30Woluwe

View class

Saturday Feb 20, 2027 13h

Sewing – Discovering sewing

Ixelles — 20/02/2027 au 13/03/2027 — 13:00 — 20/02/2027 13:00 — Ixelles

Ixelles

4 places available

View all 4 dates

Saturday Feb 20, 2027 13h–15h30Ixelles
Saturday Feb 27, 2027 13h–15h30Ixelles
Saturday Mar 6, 2027 13h–15h30Ixelles
Saturday Mar 13, 2027 13h–15h30Ixelles

View class

Thursday Jan 7, 2027 13h

Sewing – I sew my trouser hems

WSL — 07/01/2027 — 13:00 — 07/01/2027 13:00 — WSL

Woluwe

6 places available

View the date

Thursday Jan 7, 2027 13h–15h30Woluwe

View class

Saturday Nov 7, 2026 15h30

Crochet – My First Amigurumi (materials included)

Ixelles - samedi le 07/11 — 07/11/2026 15:30 — Ixelles

Ixelles

4 places available

View the date

Saturday Nov 7, 2026 15h30–18h30Ixelles

View class

Monday Nov 30, 2026 18h

Knitting – I'm learning stranded colorwork with circular needles

WSL - lundi les 30/11 et 07/12 — 30/11/2026 18:00 — WSL

Woluwe

2 places available

View all 2 dates

Monday Nov 30, 2026 18h–20h30Woluwe
Monday Dec 7, 2026 18h–20h30Woluwe

View class

Friday Nov 6, 2026 09h

Sewing – All about zippers (Level 3)

WSL - vendredi le 06/11 — 06/11/2026 09:00 — WSL

Woluwe

3 places available

View the date

Friday Nov 6, 2026 09h–12hWoluwe

View class

Saturday Nov 7, 2026 13h

Embroidery – Introduction to Sashiko (materials included)

WSL - samedi le 07/11 — 07/11/2026 13:00 — WSL

Woluwe

Full

View the date

Saturday Nov 7, 2026 13h–15h30Woluwe

View class

Wednesday Feb 3, 2027 18h

My quilted lined jacket

WSL — 03/02/2027 au 17/02/2027 — 18:00 — 03/02/2027 18:00 — WSL

Woluwe

6 places available

View all 3 dates

Wednesday Feb 3, 2027 18h–20h30Woluwe
Wednesday Feb 10, 2027 18h–20h30Woluwe
Wednesday Feb 17, 2027 18h–20h30Woluwe

View class

Saturday Dec 26, 2026 15h30

Sewing – Haute couture finishes: Level 2 – Hand-sewn buttonholes

WSL — 26/12/2026 — 15:30 — 26/12/2026 15:30 — WSL

Woluwe

8 places available

View the date

Saturday Dec 26, 2026 15h30–18hWoluwe

View class

Saturday Nov 28, 2026 13h

Crochet – Discovering crochet

Woluwe - le samedi 13h les 28/11 et 5/12 — 28/11/2026 13:00 — WSL

Woluwe

2 places available

View all 2 dates

Saturday Nov 28, 2026 13h–15h30Woluwe
Saturday Dec 5, 2026 13h–15h30Woluwe

View class

Thursday Jan 7, 2027 15h30

Knitting – I repair and re-stitch my knits

Ixelles — 07/01/2027 — 15:30 — 07/01/2027 15:30 — Ixelles

Ixelles

8 places available

View the date

Thursday Jan 7, 2027 15h30–18hIxelles

View class

Tuesday Dec 1, 2026 15h

Sewing – I discover patchwork

Ixelles — 01/12/2026 au 15/12/2026 — 15:00 — 01/12/2026 15:00 — Ixelles

Ixelles

6 places available

View all 3 dates

Tuesday Dec 1, 2026 15h–17h30Ixelles
Tuesday Dec 8, 2026 15h–17h30Ixelles
Tuesday Dec 15, 2026 15h–17h30Ixelles

View class

Saturday Jan 9, 2027 13h

Crochet – Discovering crochet

Ixelles — 09/01/2027 au 16/01/2027 — 13:00 — 09/01/2027 13:00 — Ixelles

Ixelles

4 places available

View all 2 dates

Saturday Jan 9, 2027 13h–15h30Ixelles
Saturday Jan 16, 2027 13h–15h30Ixelles

View class

Wednesday Nov 18, 2026 13h

Sewing – Discovering sewing

Woluwe - mercredi 13h à partir du 18/11 — 18/11/2026 13:00 — WSL

Woluwe

Full

View all 4 dates

Wednesday Nov 18, 2026 13h–15h30Woluwe
Wednesday Nov 25, 2026 13h–15h30Woluwe
Wednesday Dec 2, 2026 13h–15h30Woluwe
Wednesday Dec 9, 2026 13h–15h30Woluwe

View class

Saturday Nov 14, 2026 15h30

Sewing – Discovering the Overlocker and Sewing My First Sweatshirt

WSL - samedi les 14/11 et 21/11 — 14/11/2026 15:30 — WSL

Woluwe

Full

View all 2 dates

Saturday Nov 14, 2026 15h30–18h30Woluwe
Saturday Nov 21, 2026 15h30–18h30Woluwe

View class

Thursday Jan 21, 2027 13h

Sewing – I repair my clothes: level 2 invisible repairs

WSL — 21/01/2027 — 13:00 — 21/01/2027 13:00 — WSL

Woluwe

6 places available

View the date

Thursday Jan 21, 2027 13h–15h30Woluwe

View class

Thursday Jan 7, 2027 18h

Embroidery – Introduction to classic embroidery in 2 × 3 hrs

Ixelles — 07/01/2027 au 14/01/2027 — 18:00 — 07/01/2027 18:00 — Ixelles

Ixelles

6 places available

View all 2 dates

Thursday Jan 7, 2027 18h–21hIxelles
Thursday Jan 14, 2027 18h–21hIxelles

View class

Wednesday Jan 6, 2027 13h

Sewing – I'm sewing my first garment

WSL — mercredi 13h du 06/01/2027 au 27/01/2027 — 06/01/2027 13:00 — WSL

Woluwe

3 places available

View all 4 dates

Wednesday Jan 6, 2027 13h–15h30Woluwe
Wednesday Jan 13, 2027 13h–15h30Woluwe
Wednesday Jan 20, 2027 13h–15h30Woluwe
Wednesday Jan 27, 2027 13h–15h30Woluwe

View class

Wednesday Dec 16, 2026 13h

Sewing – I sew my Christmas tree pouch

WSL - mercredi le 16/12 — 16/12/2026 13:00 — WSL

Woluwe

6 places available

View the date

Wednesday Dec 16, 2026 13h–15h30Woluwe

View class

Monday Dec 21, 2026 10h